Workstation Support

  • Job Ref: 4688
  • Location: London, United Kingdom
  • Type: Contract

Overview

·        Minimum 3-4 years’ experience in a similar workstation technical support role.

·        Excellent customer service and interpersonal skills.

·        Excellent written and oral communication skills.

·        Excellent PC troubleshooting skills.

·        Ability to solve PC related problems utilising remote control tools.

·        Ability to work within deadlines and to service level agreements.

·        Ability to work within a pressurized environment.

·        Flexibility in working in offsite locations on an ad hoc basis.

·        Very good working knowledge of PC platforms, Citrix, printers, Smartphones, networks, telecoms & IT systems.

·        Expert knowledge of Windows 7 and/or Windows 10.

·        Willingness to improve in personal knowledge as it applies to supporting the company's objectives.

·        Knowledge of and experience in imaging and building PCs.

·        Good understanding and experience of asset management processes and compliance requirements.

·        Experience working on large scale projects.

·        Third level qualification in information technology, computer science, or related discipline is desirable.

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Trish Lynch, Contracts Manager - Your e-Frontiers consultant for this job

Trish is a Contracts Manager with e-Frontiers. She has over 15 years recruitment experience in the areas of Software Development, Testing, Project Management and Business Analysis. She is has a BA Degree in Sociology and a Diploma in Business Studies from Michael Smurfits UCD. Trish has recruited across all industry sectors, Teleco, Consultancy, Pharma, e-Learning, Financial Services and Software.

Specialises in: Java, Project Managers, QA, Business Analysts, Architects