Virtualisation Engineer

Overview

Virtualisation Engineer

Specific Responsibilities

· Based on a Citrix environment provide a reliable, scalable end user computing platform to deliver applications, desktops and data in a safe, secure manner to the customer business users

· Ensure customer end user computing platform stays current and keeps current

· Grasp industry trends in End User Computing and advise & recommend to onsite Team Leader

· Maintain and develop customer End User Computing Architecture

· Execute & Support customer virtual workspace strategy

· Develop Roadmaps & Maintenance Plans for customer

· Working closely with Customer IT delivery teams to resolve high priority incidents

· Deliver complex /high priority projects into production

· Capacity Planning

· Knowledge Transfer to other team members regularly

· SME (Subject Matter Expert) in End User Computing

· DR drills and Mockdrill planning

· Vdisk Management

· Supporting & Mentoring End User Computing Engineers level 2

· Proactively identify service improvements

· Support team leader and advise

· Day to Day Administration of the Citrix Farm & associated technologies

· Monthly Knowledge Transfer to Level 3, Level 2, Level 1

· Management of P1 & P2 in accordance with customer High Priority Incident processes

· Maintain and create relevant documentation as required

 

Qualifications

· 3rd Level Qualification

· Citrix Qualifications Technical Experience 5 plus years of working in a 3rd level support role as an end user computing engineer

· Excellent Knowledge of Windows Server 2008r2 & Server 2016 operating systems *.

· Excellent knowledge of Citrix XenDesktop 7.6 & Citrix XenDesktop 7.15 troubleshooting

· Excellent knowledge of network troubleshooting

· Excellent working knowledge of IIS and other web technologies.

· Excellent working knowledge of Scripting – PowerShell preferably.

· Excellent working knowledge of Active Directory.

· Good Citrix NetScaler Administration

· Excellent Appsense Administration

· Excellent App-V Administration

· Excellent Wyse thin client administration

· Excellent knowledge of Controlup Monitoring

· Excellent with other areas of desktop technologies e.g. Virtual Desktop, device imaging, software packaging, application layering

· Good working knowledge of current desktop technologies, Microsoft Office and cloud technology.

· Good working knowledge of current IT industry technologies and IT service management processes. Other Skills

· Proven ability to be customer focused.

· Excellent interpersonal and relationship building skills

· Excellent verbal and written communication skills

· Self-starter who is capable of initiating and maintaining communication channels.

· Excellent facilitative, decision-making and issue resolution skills

· Strong problem-solving skills and ability to analyse possible solutions using standard procedures

John Ryan, Senior Recruitment Consultant - Your e-Frontiers consultant for this job

John is one of our recruitment consultants on the Technical Infrastructure Division of e-Frontiers and has been with the company since June 2012. John brings over 12 years recruitment experience to the e-Frontiers team having previously worked for one of Ireland’s biggest recruitment companies. He has worked with many of the Ireland’s leading IT companies and has experience of sourcing technical candidates across all levels. He has also gained valuable on-site client recruitment experience from various recruitment projects. John studied Business Studies in Dublin Business School. He prides himself on his professional and logical approach to recruitment.

Specialises in: Senior Windows Engineers, System Support, Linux Administrators, Unix Administrators, Security Consultants, Virtualisation Specialists, Unix Specialists, Infrastructure Consultants, Cloud Automation Specialists, Office 365 Specialists, Windows Engineers