VIP Account Executive

Overview

VIP Account Executive for e-Gaming Company

  • Role: VIP Account Executive
  • Location: Dublin South, Ireland
  • Type Of Employment: Full-time
  • Industry: Online Betting company
  • Function: VIP Account Management

 

Client’s Description

Our client is well established e-Gaming and Sports Betting Company. With over 100 employees they are looking to hire VIP Account Executive on a full time basis to look after day-to-day management of VIP Accounts.

 

Job Description

The Job:

 

As a VIP Account Executive, you will look after the company’s VIP customers, building personal relationships and creating a personalised experience for them.

 

You will provide customer care through various channels and handle day-to-day queries and complaints, including out of hours when necessary to deliver high quality service.

 

You will be responsible of managing VIP promotions and campaigns, working closely with the product team to define improvements for VIP customers, as well as managing and attending hospitality events on behalf of the company.

 

Qualifications

The Fit:

We are looking for an energetic individual, personable and friendly and who enjoys interaction with clients.

Someone with previous experience in gaming/gambling environment and a passion for it, with knowledge in sports and casino.

Previous experience handling customer contact and queries, excellent communication (written and verbal) and relationship building skills.

Adaptable to be on call outside of working hours, basic knowledge of trading is an advantage.


 

The Salary:

€30k p.a.

 

Location:

Our client is based near Green Luas Line on the South Side of Dublin.

 

The Start:

You can start immediately once you went through the application procedure.

 

To apply:

Talk to me on [email protected], 085 869 9959.

I will give you background of the company, role and guide through procedure.

 

Thank you:

Thank you for your time considering this application. Hope you have already assessed your experience and send through your CV! I am looking forward to talk to you.

 

 

Grazina Orlovska, Lead Recruiter - Your e-Frontiers consultant for this job

Gražina has 5 years’ experience in the full cycle of recruitment (permanent, temporary and contract) having worked for e-Frontiers for 4 years. She is currently a Lead Recruiter within the e-Frontiers Business department managing the Customer LifeCycle team. Grazina is responsible for account management and overseeing delivery of the team specialising in permanent roles for Sales (Inside Sales, Business Development, Lead Generation, Sales Management), Customer Relationships, Digital Marketing, Finance, HR and Admin. Gražina also works on senior assignments herself including Directors, Senior Sales, Accountancy, and HR professionals.  She has a B.A. in International Economics and a Masters in Human Resource Management from Vilnius University in Lithuania and also holds a CIPD qualification from National College of Ireland. She has also completed Black Belt in Internet Recruitment with Social Talent and can be often seen at relevant industry events (both as an attendee and as a presenter). Gražina is a native of Lithuania and speaks fluent Lithuanian, English, Russian & Polish. She fell in love with Dublin during the St. Patrick's Festival in 2013 and is now well engrained within the Irish culture scene, enjoying the local craic and supporting Dublin's North City Dart's League team.

Specialises in: Finance, Administration, Sales & Marketing, Customer Success, Customer Support, Digital Marketing, IT Sales