Technology Risk Analyst


Our client, financial company on the market for over 60 years, is looking for a Technology Risk Analyst to join the Platform Security Operations team within the Enterprise Cyber Security (ECS) business unit. The ECS organization is responsible for delivering appropriate security solutions to ensure enterprise resources are protected in a constantly evolving cyber-threat landscape. The Platform Security Operations (PSO) team provide operational support for a broad span of cyber security products and services, ranging across end-point protection, network security, encryption and key management, through system compliance, identity and access management. The successful candidate will join a globally distributed team that implements a follow-the-sun strategy across 3 locations to provide 24x7 support services for the Company’s enterprise.

This permanent role is based in West Dublin offering an ideal opportunity for a candidate with operations experience to move into the cyber-security arena, or for a cyber-security generalist to move into a hands-on operations role.


Your primary responsibilities will be:

  • Providing operational support for enterprise cyber security applications running Unix and Windows platforms
  • Managing Incidents (assessing and responding) as the occur as part of a 3-site, Follow-the-Sun support model.
  • Implementing changes in accordance with enterprise change standards
  • Creating and updating KM artifacts to ensure documentation is kept up-to-date.
  • Optimizing monitoring configurations across the supported products and services.
  • Identifying and implementing solutions for automation opportunities across the team responsibilities.
  • Collaborating with on-site and globally distributed colleagues to evolve the service provided to meet the needs of the enterprise.


Required Experience and Education:

  • 3rd level degree in technology area (desirable Cyber Security, Penetration Testing etc.)
  • 2+ years in technical support role
  • Any security related certifications  an advantage (CISSP, CISA, Security+, CCNA etc.)
  • Experience working in a globally distributed, multi-cultural environment an advantage.


Required Skills and Knowledge:

  • You have experience with the ITIL framework essentials.
  • You have experience working across enterprise platforms (Windows & Unix) in a support or administrative role.
  • You have a working knowledge of network and routing concepts.
  • You can demonstrate problem-solving skills for both individual and team-wide level.
  • You have strong verbal and written communication skills; you can explain complex technical concepts to a non-technical audience.
  • You are familiar with and have an interest in cyber security.
  • You have worked in a distributed environment.
  • You are motivated to independently discover how supported systems operate, and their function in the wider enterprise ecosystem.


Unfortunately, we cannot offer sponsorship for this role so you must have valid Visa to work in Ireland.

John Ryan, Senior Recruitment Consultant - Your e-Frontiers consultant for this job

John is one of our recruitment consultants on the Technical Infrastructure Division of e-Frontiers and has been with the company since June 2012. John brings over 12 years recruitment experience to the e-Frontiers team having previously worked for one of Ireland’s biggest recruitment companies. He has worked with many of the Ireland’s leading IT companies and has experience of sourcing technical candidates across all levels. He has also gained valuable on-site client recruitment experience from various recruitment projects. John studied Business Studies in Dublin Business School. He prides himself on his professional and logical approach to recruitment.

Specialises in: Senior Windows Engineers, System Support, Linux Administrators, Unix Administrators, Security Consultants, Virtualisation Specialists, Unix Specialists, Infrastructure Consultants, Cloud Automation Specialists, Office 365 Specialists, Windows Engineers