Technical Writer + Trainer

Overview

**Technical Trainer + Writers looking for a new, exciting, remote position**

Our client is looking for a talented Technical Trainer + Writer who will with the creation of quality documentation, online content and training materials to train our client’s worldwide users on best practices of implementing no-code business process automation solutions.

* we can only accept applications from candidates currently based in Ireland who have European passports, Stamp 4 visas or a Spousal visa*

Responsibilities:

  • Online and face-to-face delivery of technical training to our client's user audience and creating technical documentation
  • Develop course content which engages the learner, develop case studies for use in training
  • Responsible for delivering courses and developing course content including the creation of technical sessions for the clients
  • Prepare, develop, implement and maintain product training material
  • Capture and edit video, audio and imagery for use in recorded training materials
  • Create and maintain product documentation, internal or external documentation FAQs, training material
  • Manage review cycles of training material with consultants as required
  • Improve and create online copy

Skills:

  • 4+ years of related experience of training within the fields of technology
  • Qualification and/or proven experience in Technical Teaching / Writing
  • Experience in creating online courses in one or more leading e-learning platforms
  • Excellent knowledge of web technologies and terminology
  • Ability to train both technical and non-technical users
  • Proficient in Microsoft Office 365, PowerPoint, Word, Excel and Adobe PDF
  • Knowledge of video editing tools

Nice to Have:
  • Degree in IT or Computer Science 
  • Knowledge of technical writing and/or instructional design

Sarah Horgan, Senior Recruitment Consultant - Your e-Frontiers consultant for this job

Sarah happily joined e-Frontiers as a Technical Recruiter, focusing on Product Management, Product Ownership, UX/UI Design, Graphic Design, Mobile Development (iOS + Android), RPA, Technical Writing and Content Development. She completed a Commerce (Hons) degree in University College Cork, specializing in Marketing and Politics. As a friendly and outgoing person, Sarah enjoys her job striving to bring a personable, helpful approach to her candidates.

Specialises in: Product Management, Product Ownership, UX/UI Design, Graphic Design, Mobile Development, RPA, Technical Writing, Content Development