Technical Support (German Language)

Overview

You will be part of a big company which works on behalf of and E-commerce solutions company.

You will be the first point of contact for those customers who access to the payment platform and come up with queries or questions.

In terms of soft skills you will be asked to provide an excellent customer service, meeting targets and exceeding expectations. You will have to demonstrate a "can-do" and problem-solving personality. You will never be alone, since in case you need some help or have a doubt on how to proceed, your team will support you. Moreover, you will be allow to propose new ideas to your team, establishing good relationships with the rest of the team members.

In terms of experience, the client requires 1 year of experience in a technical support role, as well as some experience in a customer service role (face-to-face or, preferable, on the phone).

If you want to give some fresh air to your working life, give an opportunity to this experience and you won't regret. HIT APPLY BELOW!

Jehona Jashari, Recruitment Consultant - Your e-Frontiers consultant for this job

Jehona is a Recruitment Consultant for e-Frontiers Business. She focuses on mid-senior level roles, recruiting for IT companies across Ireland, UK, USA and Australia, with a focus on Sales, Marketing, Compliance Analyst, Technical Support, Customer Support, Customer Success roles. She spent four years in the UK, where she gained a LLB Law degree and has strong language and communication skills, bilingual Albanian and Norwegian, fluent English, German and business proficiency in Swedish and Danish. Jehona is an active Olympic Handball player for Dublin International Handball Club playing in the Senior Women League, also managing the Irish U21 Men’s National team.

Specialises in: SAAS, Customer Support, Customer Success, Marketing