Technical Support Generalist (French Speaking)

Overview

Technical Support Generalist (French Speaking)

Location: Cork, Ireland

Job type: Permanent

 

Our client is an international operator of high-quality customer service and technical support various, well-known multinational companies. The employees' well-being is seen as core to business and key to an excellent customer service.

This is a great and challenging opportunity to work in Technical Customer Support for a global brand based with our client in Cork.

If you have an interest in solving technical problems, a drive to deliver extraordinary experiences to customers, and dealing with different nationalities and you love an exciting START-UP environment– this job is exactly for you!

 

Responsibilities:

  • Provide friendly and efficient service to the customers.
  • Respond professionally to customer's phone calls with a friendly manner.
  • Prepare creative and accurate messages or send prepared responses to customer emails.
  • Find information and troubleshoot problems using provided resources.

Requirements:

  • Fluent in French & English (written & spoken)
  • Technical interest
  • Creativity
  • Passion to discover new things
  • Able to provide simple solutions using available resources
  • Energy, flexibility and youthful curiosity
  • Personality attributes: patient, active and adventurous, natural communicator, friendly and outgoing
  • "can-do" and problem-solving personality

      Competencies:

  • Experience in the use of assistive technologies (Talkback, Brailleback, Switch Access, Voice Access, Select to Speak, ChromeVox or G Suite Apps)
  • Customer Focus
  • Results and Solutions Orientated
  • Attention to detail and problem solving
  • Comfortable to work in a fast pace, ever-changing environment

      Benefits:

  • Competitive salary
  • Excellent benefits
  • One month paid training is provided

 

***Great career opportunities***

***Recent Graduates welcomed***


French | Französisch | Française | Français | Talkback | Brailleback | Switch Access | Voice Access | Select to Speak | ChromeVox | G Suite Apps

Liene Maļika, Accounting and Finance Recruiter - Your e-Frontiers consultant for this job

Liene is a Senior Recruitment Consultant for e-Frontiers Business. Her main responsibility is to find talented people seeking work in Accounting and Finance and skilfully connect them with a range of industries including IT, manufacturing, retail and Financial Services. Examples of roles successfully placed include Financial Accountants, FP&A, Commercial Accountant as well as ERP System consultants. Liene has also successfully helped clients with other related placements within the HR spectrum such as Learning & Development professionals and within the commercial area, having placed a number of Bid Manager roles.

Specialises in: Customer Service, Technical Support, Business Development, Accounting and Finance, Procurement, Learning and Development