Systems Engineer


Purpose of the role:

We require a keen, experienced systems engineer to provide proactive support on customers’ ICT infrastructure. This role is part of our dedicated ProActive Services team. You will need to have a broad technical background with good communication skills, an eagerness to learn and previous experience in a similar role.


Role and responsibilities:

  • Monitoring and management of various IT infrastructure components for a broad range of clients using Remote Monitoring and Management (RMM) tools
  • Configuring, managing and testing Microsoft Azure Site Replication solutions
  • Configuring, managing and testing Backup as a Service solutions and storage (Veeam Cloud solution)
  • Configuring and managing a fully featured antivirus suite
  • Conducting checks of client infrastructures to highlight areas for improvement
  • Involvement in patching Windows infrastructure via RMM
  • Maintenance across client infrastructure (storage, network devices etc)
  • Acting as a team lead to lower level engineers providing tuition and advice
  • Working with the team and management to develop processes and solutions
  • Responsible for compliance with all ISMS Policies and Procedures and support the ISMS continuous improvement process


Essential Skills:

  • Work individually and as a part of a team
  • Be able to work on own initiative
  • Ability to quickly learn new products
  • Logical thinker
  • Quickly build rapport and gain colleague and client confidence
  • Ability to communicate well with all levels of staff at client sites
  • Be able to follow company procedures and methods
  • Available to work out of hours / weekends if necessary
  • Have a proven track record in trouble shooting and problem solving
  • Be able to utilise all tools available to resolve 95% of issues at the first time of asking


Education and experience:

  • Microsoft Windows Server 2008/2012/2016
  • Microsoft Server/Azure Certifications
  • Remote Management and Monitoring tools
  • MS Azure experience, including Azure Site Recovery
  • Citrix and Virtualisation (VMWare or MS Hyper-V)
  • SQL Server Experience Helpful
  • Active Directory
  • Firewall/Routers familiarity (FortiGate / Cisco / SonicWALL / Sophos UTM)
  • Switch familiarity (Cisco / HP / 3Com)
  • WAN configurations – Site to Site VPNs / Routing / NAT configurations
  • Strong IP/Networking skills (Good understanding of TCP/IP and ISO Model, troubleshooting tools)
  • Good understanding of Server and Storage hardware (i.e. RAID sets on servers, SAN, tape drives).
  • SAN experience (preferably NetApp).

John Ryan, Senior Recruitment Consultant - Your e-Frontiers consultant for this job

John is one of our recruitment consultants on the Technical Infrastructure Division of e-Frontiers and has been with the company since June 2012. John brings over 12 years recruitment experience to the e-Frontiers team having previously worked for one of Ireland’s biggest recruitment companies. He has worked with many of the Ireland’s leading IT companies and has experience of sourcing technical candidates across all levels. He has also gained valuable on-site client recruitment experience from various recruitment projects. John studied Business Studies in Dublin Business School. He prides himself on his professional and logical approach to recruitment.

Specialises in: Senior Windows Engineers, System Support, Linux Administrators, Unix Administrators, Security Consultants, Virtualisation Specialists, Unix Specialists, Infrastructure Consultants, Cloud Automation Specialists, Office 365 Specialists, Windows Engineers