Support Engineer



Role responsibilities

  • Deliver IT projects using the latest and greatest solutions to the highest possible standard.
  • Be the Hero! Find the problem! Fix it!
  • Become invaluable to our customers providing IT Management or Administration functions.
  • Help us do it better, improve our processes & make our customers even happier.
  • Provide remote and onsite managed services and do it better than expected.



  • Look Smart.
  • Be Responsible.
  • Have the ability to see it all from our Customers point of view.
  • Great talker, thinker and planner.
  • Be Flexible.
  • Be Positive.
  • Be a Multi tasker.
  • Follow the rules but suggest better ones.


Technical Skills

  • 2 to 5 years’ experience working in an IT support and (or)project implementation role
  • A relevant 3rd level qualification is preferable.
  • In-depth knowledge of Microsoft Server 2008, 2012.
  • Good knowledge of Office 365, Exchange, SharePoint, Lync/Skype.
  • Experience with Firewalls, Routers & Managed Switches.
  • Knowledge of wired & wireless networking protocols.
  • Good knowledge of Hyper-V and Azure.
  • Knowledge of DR & Backup Solutions


  • Written communication skills are essential.
  • Good trouble shooting skills.
  • Microsoft or other industry standard certifications are desirable.
  • Clean licence and own transport is required.

John Ryan, Senior Recruitment Consultant - Your e-Frontiers consultant for this job

John is one of our recruitment consultants on the Technical Infrastructure Division of e-Frontiers and has been with the company since June 2012. John brings over 12 years recruitment experience to the e-Frontiers team having previously worked for one of Ireland’s biggest recruitment companies. He has worked with many of the Ireland’s leading IT companies and has experience of sourcing technical candidates across all levels. He has also gained valuable on-site client recruitment experience from various recruitment projects. John studied Business Studies in Dublin Business School. He prides himself on his professional and logical approach to recruitment.

Specialises in: Senior Windows Engineers, System Support, Linux Administrators, Unix Administrators, Security Consultants, Virtualisation Specialists, Unix Specialists, Infrastructure Consultants, Cloud Automation Specialists, Office 365 Specialists, Windows Engineers