Success Account Manager (Dutch Speaking)

Overview

Success Account Manager (Dutch Speaking)

 

Location: Netherlands

Job Type: Full-time, Permanent

 

About the client:

Our client is one of the largest communication technology companies in the world. They are delivering leading SAAS and mobile technology platforms and solutions which helps people, businesses and things communicate better.

 

About the role:

  • This is a new position within Global Success team with the opportunity to have a major impact on Customer Success.

  • Ideal candidates will possess strong leadership, client interaction, organization, communication, sales, and analytical skills to build on existing programs.  

  • As a Success Account Manager you will be responsible for building strong client relationships through exceptional campaign management, optimization, performance and client satisfaction.

  • You will work with the corresponding Account team, Customer Support, Development, Business Units, Partners and Customer personnel to understand: The customer's business and technical environment. - the short- and long-term goals.

Skills and attributes:

  • Native Dutch speaker with strong oral and written English

  • Bachelor’s degree or relevant work experience.

  • Experience in sales or account management.

Preferred requirements:

  • A good academic record, a degree of technical acumen that allows the ability to track and understand highly technical topics.

  • Direct experience with product and solutions or SaaS offerings.

  • The ability to recognize potential revenue opportunity.

  • A passion for exceptional customer service.

  • Enthusiasm to build strong relationships with customers’ project management team

  • Willingness to travel up to approximately 15% of the time.

Liene Maļika, Multilingual Recruiter - Your e-Frontiers consultant for this job

Liene is a Multilingual Recruiter at e-Frontiers. Coming from a multicultural background she has developed a passion for different languages and cultures. She is responsible for delivering a full cycle of recruitment and works closely with a range of BPO companies in Ireland, Germany and the UK. She is dedicated for whatever she lays her hands on. At the moment she is covering Customer Service, Technical Support, Business Development roles. Liene has a Master Degree in Personnel Management/ HR Administration from Riga International School of Economics and a BA. She is a team worker and always believed in her ideals. Liene always says that believing in yourself is the first secret to success.

Specialises in: Customer Service, Technical Support, Business Development