ServiceNow System Administrator- Oldsmar,Florida
- Job Ref: 2408
- Location: Oldsmar, United States
- Type: Permanent
Overview
One of the fastest growing suppliers of communication solutions and IT services worldwide is looking for a ServiceNow System Administrator. You will be based in the Sunny State of Florida- Oldsmar.
My client is a global independent communications company that provides communication solutions including voice, data and networking services to a wide variety of small, medium and large corporate clients worldwide.
We are looking for a Dynamic ServiceNow System Administrator to work directly with their customers to coordinate day to day support, maintenance and development of the platform and applications.
You will be required to:
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Review and validate ServiceNow incidents and requests to understand business impact.
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Liaise with internal and external teams to resolve issues in a timely manner.
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Analyse and troubleshoot issues with MID Server, Emails, Single Sign On Plugin and understand / address issues with LDAP configuration.
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Perform cloning, setup data feeds, analyse and apply the patches and Maintenance Releases/Code Migration.
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Data Management Tasks.
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Perform system administrative and platform maintenance tasks.
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Proactively monitor system logs to prevent future issues.
To be successful in this role, you will be able to demonstrate the following skills and experience:
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Proven ServiceNow administration experience
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Ability to perform Unix/Linux Administration
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Experience debugging JavaScript Code Familiar with SSO and LDAP
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Previous experience in a customer-facing support role
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Demonstrated experience understanding and troubleshooting solutions in a complex technical environment
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Excellent written and verbal communication skills
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Self-motivated with great attention to detail
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Methodical approach with good problem solving skills
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Experience of working with global teams across multiple time-zones a distinct advantage.
Click Apply and submit your application below.
***Only candidates that are eligible to work in the US will be considered for this role***
Alexandra Pop, Contractor and Customer Success Manager - Your e-Frontiers consultant for this job
Alexandra is our Team lead and customer success manager for the permanent team. With six years of experience in customer service and a BA in Business Management with Project Management, she focuses on helping her team to deliver the best service to our clients and candidates.
Specialises in: Business Analysts, Project Managers, ServiceNow, Product Management, QA, Java, C#, .NET, CEO, BA, Data
[email protected]
+353 (0) 87 171 9788