ServiceNow System Administrator- Oldsmar,Florida

Overview

One of the fastest growing suppliers of communication solutions and IT services worldwide is looking for a ServiceNow System Administrator. You will be based in the Sunny State of Florida- Oldsmar. 

My client is a global independent communications company that provides communication solutions including voice, data and networking services to a wide variety of small, medium and large corporate clients worldwide.

We are looking for a Dynamic ServiceNow System Administrator to work directly with their customers to coordinate day to day support, maintenance and development of the platform and applications. 

You will be required to:

• Review and validate ServiceNow incidents and requests to understand business impact.

• Liaise with internal and external teams to resolve issues in a timely manner.

• Analyse and troubleshoot issues with MID Server, Emails, Single Sign On Plugin and understand / address issues with LDAP configuration.

• Perform cloning, setup data feeds, analyse and apply the patches and Maintenance Releases/Code Migration.

• Data Management Tasks.

• Perform system administrative and platform maintenance tasks.

• Proactively monitor system logs to prevent future issues.  

To be successful in this role, you will be able to demonstrate the following skills and experience:

• Proven ServiceNow administration experience

• Ability to perform Unix/Linux Administration

• Experience debugging JavaScript Code Familiar with SSO and LDAP

• Previous experience in a customer-facing support role

• Demonstrated experience understanding and troubleshooting solutions in a complex technical environment

• Excellent written and verbal communication skills

• Self-motivated with great attention to detail

• Methodical approach with good problem solving skills

• Experience of working with global teams across multiple time-zones a distinct advantage.

Click Apply and submit your application below. 

***Only candidates that are eligible to work in the US will be considered for this role***