Service Delivery Manager

  • Job Ref: 3203
  • Location: Dublin, Ireland
  • Type: Permanent


My client, a growing company in the healthcare services sector is looking for a Service Delivery Manager. This is a key role and you will be responsible for delivery of all IT support services to its customers. This a permanent role with a great opportunity of career progression in the future. The company is located in Dublin 24.

You will be responsible for the design, delivery and standardisation of IT policies and procedures. It is a must to have experience having designed and implemented a Service Delivery framework / strategy, developed SLAs and monitor/reported KPIs.

It is important to be highly customer focused, with good financial control abilities and experienced in engaging with multidisciplinary teams to deliver change and achieve results in a matrix organisation.

The role requires 15-20% of travelling to international offices for the first 6 months to get to know the business.

If you are ready for this challenge please apply here and we will contact you or give us a call/ e-mail and we will get in touch with you.