Senior Systems Support Engeneer


My client who is a multinational technology company is looking to hire a Senior Systems Support Engineer to join their team in Dublin. This is a 2nd level IT support position. Support includes working with Vendor Products and Company’s developed solutions.

Role Overview:
• To support File Transfers with our customers 
• To Support the Operations Command Center as a Level 2 support
• To establish connectivity for File Transfers in support of our application teams
• Communicate with Company’s customers on the requirements for setting up file transfers
• To ensure timeliness of delivery of the transfers and resolve any type of issues
• Coordinate the necessary Change Control request to support updates to the environment.
• Facilitate conference calls to test and validate connectivity.

Required Skills:
• Knowledge of the Mainframe environment including strong knowledge of TSO and associated tasks.
• Working knowledge of Connect:Direct
• Experience with Data Translations between multiple Operating Systems including Mainframe, Unix, Windows etc. 
• Strong troubleshooting ability. 
• Experience with Microsoft Excel and Access.


Unfortunately, we cannot offer sponsorship for this role so you must have valid Visa to work in Ireland.

John Ryan, Senior Recruitment Consultant - Your e-Frontiers consultant for this job

John is one of our recruitment consultants on the Technical Infrastructure Division of e-Frontiers and has been with the company since June 2012. John brings over 12 years recruitment experience to the e-Frontiers team having previously worked for one of Ireland’s biggest recruitment companies. He has worked with many of the Ireland’s leading IT companies and has experience of sourcing technical candidates across all levels. He has also gained valuable on-site client recruitment experience from various recruitment projects. John studied Business Studies in Dublin Business School. He prides himself on his professional and logical approach to recruitment.

Specialises in: Senior Windows Engineers, System Support, Linux Administrators, Unix Administrators, Security Consultants, Virtualisation Specialists, Unix Specialists, Infrastructure Consultants, Cloud Automation Specialists, Office 365 Specialists, Windows Engineers