Senior IT Engineer

  • Job Ref: 6993
  • Location: Dublin, Ireland
  • Type: Permanent

Overview

 

The Senior Engineer provides technical support and advice to users across multiple sites, platforms and technologies. S/he will also be responsible for implementing IT projects for our clients. 

The postholder reports to the Head of Technical Solutions on a day-to-day basis. 

 

Key Accountabilities 

  • Working across teams and closely with our customers, promote and deliver high quality technical support. 

  • Responding to and resolving technical issues for our customers. 

  • Escalating issues to management as appropriate 

  • Manage set-up activities for small to medium scale deployments/projects 

  • Ensure changes and enhancements are carried out to the required standard and on time. 

  • Maintain clear and efficient communication with management and customers at all times. 

  • Achieve KPI’s for each of the services delivered 

  • Maintain effective internal and external relationships with vendors, customers and service providers. 

  • Develop, review and maintain support documentation to assist others in restoring services and reduce the impact of unplanned outages. 

  • Research and test new product offerings which may become part of our service offerings 

Essential Requirements 

  • Relevant third level degree and or minimum 2-3 years industry experience in a similar role. 

  • Full Clean Drivers License. 

  • Technical Knowledge of the following: 

  

  • Windows 7, 10. 

  • MS Windows Server: 2008, 2012, 2016, 2019 

  • Domain Controller Setup. 

  • Active Directory Administration. 

  • Group Policy Management. 

  • DHCP & DNS Management. 

  • AD Domain Migrations. 

  • Remote Desktop Server configurations. 

  • SQL Server setups. 

  • MS Exchange 2010 and above. 

  • Remote Desktop Server implementations. 

  

  • Security 

  • Firewalls such as SonicWall, Fortinet, Cisco, other. 

  • Spam Filtering. 

  • Web Filtering. 

  • Endpoint protection such as Bitdefender,   

  • Security best practices. 

  • Virtualisation – Hyper V & VMware. 

  • Storage Area Networks ( SAN’s). 

 

  • Networking 

  • Managed Switches. 

  • VLAN’s. 

  • Wireless Access Points, stand alone, mesh. 

  • Routers / Bridging. 

  • Cloud 

  • Office 365. 

  • Microsoft 365. 

  • Azure. 

  • Azure AD. 

  • AWS. 

  • Google Cloud. 

  • Backup setups such as ArcServe, Veeam, Symantec, CommVault, Azure Backup. 

  • Disaster Recovery, including Azure Site Recovery or equivalent 

Benefits 

  • Company Pension 

  • Death in Service Scheme 

  • Sports & Social club 

  • Subsidised Learning & Development Opportunities  

  • Onsite gym (Galway office) 

  • EAP Programme  

  • Employee Partner Discount Scheme  

  • Sick Pay Scheme  

  • Annual Bonus Scheme 

John Ryan, Senior Recruitment Consultant - Your e-Frontiers consultant for this job

John is one of our recruitment consultants on the Technical Infrastructure Division of e-Frontiers and has been with the company since June 2012. John brings over 12 years recruitment experience to the e-Frontiers team having previously worked for one of Ireland’s biggest recruitment companies. He has worked with many of the Ireland’s leading IT companies and has experience of sourcing technical candidates across all levels. He has also gained valuable on-site client recruitment experience from various recruitment projects. John studied Business Studies in Dublin Business School. He prides himself on his professional and logical approach to recruitment.

Specialises in: Senior Windows Engineers, System Support, Linux Administrators, Unix Administrators, Security Consultants, Virtualisation Specialists, Unix Specialists, Infrastructure Consultants, Cloud Automation Specialists, Office 365 Specialists, Windows Engineers