Quality Engineer (NLP) - Contract - Cork

Overview

Quality Engineer – Cork

Currently on the lookout for a Quaility Engineer to help develop next generation AI and NLP solutions to support customers. You will partner closely with product and development teams to ensure product quality and great customer experience. This includes uncovering hard to find scenarios and bugs.

 

Key Qualifications:

 

    • You have high attention to detail and you are good at finding edge cases
    • You have experience working on projects across languages and geos, multiple channels
    • You are familiar with Agile development processes and testing methodologies, and you can scope/prioritize testing responsibilities
    • You have good communication, organization and coordination skills
    • You have strong analysis, problem solving, and troubleshooting techniques
    • You have experience prioritizing issues in problem tracking software applications
    • You don't mind working independently
    • You are familiar with basic Machine Learning and NLP concepts
    • You’ve worked with Chatbots, Conversational AI or IVR systems
    • Additional language speaking / reading skills a plus, but not required

 

Core functions:

 

    • Maintain in depth understanding of end-to-end experience and setups
    • Define strategy for evaluating and maintaining customer experience across new geos and channels
    • Work with cross functional teams to validate end-to-end quality
    • Raise and prioritize gaps in experience based based on solid understanding of expected experience
    • Build a strong understanding of the overall program objectives to assist with triaging and troubleshooting issues to the correct teams

 

Education & Experience:

Computer Science degree or equivalent Engineering degree, with industry experience

Quality Engineer – Cork

Currently on the lookout for a Quaility Engineer to help develop next generation AI and NLP solutions to support customers. You will partner closely with product and development teams to ensure product quality and great customer experience. This includes uncovering hard to find scenarios and bugs.

 

Key Qualifications:

 

    • You have high attention to detail and you are good at finding edge cases
    • You have experience working on projects across languages and geos, multiple channels
    • You are familiar with Agile development processes and testing methodologies, and you can scope/prioritize testing responsibilities
    • You have good communication, organization and coordination skills
    • You have strong analysis, problem solving, and troubleshooting techniques
    • You have experience prioritizing issues in problem tracking software applications
    • You don't mind working independently
    • You are familiar with basic Machine Learning and NLP concepts
    • You’ve worked with Chatbots, Conversational AI or IVR systems
    • Additional language speaking / reading skills a plus, but not required

 

Core functions:

 

    • Maintain in depth understanding of end-to-end experience and setups
    • Define strategy for evaluating and maintaining customer experience across new geos and channels
    • Work with cross functional teams to validate end-to-end quality
    • Raise and prioritize gaps in experience based based on solid understanding of expected experience
    • Build a strong understanding of the overall program objectives to assist with triaging and troubleshooting issues to the correct teams

 

Education & Experience:

 

Computer Science degree or equivalent Engineering degree, with industry experience

Sarah Horgan, Technical Recruiter - Your e-Frontiers consultant for this job

Sarah happily joined e-Frontiers as a Technical Resourcer/Recruiter, focusing on Mobile Application Development, UI/UX Design and PHP. She completed a Commerce (Hons) degree in University College Cork, specializing in Marketing and Politics. As a friendly and outgoing person, Sarah enjoys her job striving to bring a personable, helpful approach to her candidates.

Specialises in: Mobile Development, UI/UX Design, Product Management, Product Ownership, RPA, PHP