Quality Engineer (NLP) - Contract - Cork


Quality Engineer – Cork

Currently on the lookout for a Quaility Engineer to help develop next generation AI and NLP solutions to support customers. You will partner closely with product and development teams to ensure product quality and great customer experience. This includes uncovering hard to find scenarios and bugs.


Key Qualifications:


  • Hands on experience in Conversational Engineering develops next generation AI and NLP solutions to support project Customers.
  • Knowledge of iOS and are familiar with the features of the iMessages application
  • Familiar with basic Machine Learning and NLP concepts
  • You have worked with Chatbots, Conversational AI or IVR systems
  • You have high attention to detail and you are good at finding edge cases
  • You are familiar with Agile development processes and testing methodologies, and you can scope/prioritize testing responsibilities
  • Additional language speaking / reading skills a plus, but not required


Core functions:


  • Maintain in depth understanding of end-to-end experience and setups
  • Define strategy for evaluating and maintaining customer experience across new geos and channels
  • Work with cross functional teams to validate end-to-end quality
  • Raise and prioritize gaps in experience based based on solid understanding of expected experience
  • Build a strong understanding of the overall program objectives to assist with triaging and troubleshooting issues to the correct teams


Education & Experience:

Computer Science degree or equivalent Engineering degree, with industry experience

* Must be eligible to work in Ireland immediately *

Sarah Horgan, Technical Recruiter - Your e-Frontiers consultant for this job

Sarah happily joined e-Frontiers as a Technical Recruiter, focusing on Product Management, UI/UX Design, Mobile Development and RPA. She completed a Commerce (Hons) degree in University College Cork, specializing in Marketing and Politics. As a friendly and outgoing person, Sarah enjoys her job striving to bring a personable, helpful approach to her candidates.

Specialises in: Mobile Development, UI/UX Design, Product Management, Product Ownership, RPA