QA Analyst with German/French

Overview

We are currently looking for a French or German speaking professional to join our client in Dublin for a Quality Assurance Analyst position. 

Some duties include: 
- Evaluate and analyze complaints 
- Assisting customers on any complaints in relation to products 
- Escalating product performance issues and work closely with engineers in order to solve their issues. 
- Taking part in product improvement and working closely with other teams to improve products. 

Who are we looking for: 
- Excellent customer service skills 
- Strong verbal and written communication skills in French or German and excellent English skills 
- Previous experience in medical devices or pharmaceutical industry 
- Ideally studies in medical, pharma or engineering 

 

Jehona Jashari, Recruitment Consultant - Your e-Frontiers consultant for this job

Jehona is a Recruitment Consultant for e-Frontiers Business. She focuses on mid-senior level roles, recruiting for IT companies across Ireland, UK and US with a focus and specialisation within Customer Success, Support, Marketing, Technical Support and HR roles. Jehona has strong language and communication skills, bilingual Albanian and Norwegian, fluent English, German and business proficiency in Swedish and Danish and always goes an extra mile for both clients and candidates. Jehona is an active Olympic Handball player for Dublin International Handball Club playing in the Senior Women League, also managing the Irish U21 Men’s National team.

Specialises in: Customer Success Manager, Marketing, Customer Service