Productivity Trainer


Productivity Trainer

Job type: Permanent or contract (min 12 months)

Job location: Cork, Ireland

Industry: IT

The opportunity

Productivity Trainer has responsibility for meeting the training needs for the site/region. This person must determine the needs of the user community and make sure that the IS&T organisation is providing technical training that meets those needs.


  • Deliver technical training to customer employees across the EMEIA region, both in person and remotely using video conferencing and broadcasting equipment
  • Work with the training lead to schedule 1:1 and group training sessions
  • Compose and send email communications and reminders about training sessions to employees
  • Record and track training attendance and report on the employee feedback
  • Maintain an internal training website
  • Assist in the identification of training needs in the company


  • Ideally at least 4+ years experience training a variety of audiences from one-to-one sessions to groups of up to a hundred people
  • Excellent presentation skills and communication skills - Fluency in English
  • Ability to work within a dynamic team and to work on own initiative
  • Excellent organisation and time management skills
  • Experience in technical writing, content creation

Nice to Have

  • Bachelors degree in Instructional Design, Educational Technology, Information Systems or equivalent work experience
  • Experience with Cisco Jabber, WebEx, video conferencing technologies, e-learning tools
  • Passion for IT industry and global companies

Liene Maļika, Multilingual Recruiter - Your e-Frontiers consultant for this job

Liene is a Multilingual Recruiter at e-Frontiers. Coming from a multicultural background she has developed a passion for different languages and cultures. She is responsible for delivering a full cycle of recruitment and works closely with a range of BPO companies in Ireland, Germany and the UK. She is dedicated for whatever she lays her hands on. At the moment she is covering Customer Service, Technical Support, Business Development roles. Liene has a Master Degree in Personnel Management/ HR Administration from Riga International School of Economics and a BA. She is a team worker and always believed in her ideals. Liene always says that believing in yourself is the first secret to success.

Specialises in: Customer Service, Technical Support, Business Development