Pre-sales Advocate Specialist (Swedish Speaking)

Overview

Pre-sales Advocate Specialist (Swedish Speaking)

Location: Belfast, Northern Ireland

About the Company:

You would work for leader in global business services with over 100,000 staff members worldwide, which have presence in 25 countries. With more than 40 years, they bring a fresh approach to the performance of business operations in the digital age. Their ultimate goal is to differentiate their clients in their marketplace and make them more competitive. They have a holistic approach they bring deep domain knowledge to focus on process improvement, customer engagement and technology innovation. Our Client is seeking highly-motivated individuals to join our Business Retention team. By applying best-in-class sales & service skills, you will identify requirements and help our Client grow business relationships with companies across all industries and verticals.

 

Everyday you’ll make a difference to our Client’s customers:

  • Act as a Trusted Advisor with customers across multiple industries to determine their needs and identify opportunities to fulfil their needs with our clients’ leading cloud technologies

  • Uncover Sales opportunities across a broad range of customer enquiries, and engage in conversations around Cloud solutions

  • Be the first contact point for customers, deliver a strong first impression & build Trusted Advisor status to set the foundation for long term customer relationship

  • Meet and exceed daily, weekly, monthly and quarterly targets, including pipeline generation and activity based targets; accurately forecast pipeline generation

  • Leverage best in class sales tooling and communication tools to accelerate sales, maintain high daily activity

  • Communicate with customers effectively through Phone or Chat interactions

  • Demonstrate a passion for customers and prospects to deliver a world-class customer engagement experience.

 

Have you got what we’re looking for?

  • Fluency in Swedish and English (all training will be delivered in English)

  • Minimum of 6 months B2B Sales experience

  • Minimum of 6 months Customer Support experience

  • Good PC Skills (usage of web-based tools and MS Office)
  • Proficient typing skills – 55WPM

 

 Hours of Work: Monday to Friday – 8:00am to 5:00pm (Swedish Business Hours) – 40 hours per week.

 

Benefits:

  • Bright, modern, exciting place to work with excellent staff facilities.

  • City centre location.

  • Permanent contracts.

  • Onsite gym and cafe.

  • 28 days annual leave.

  • Employee discounts scheme.

  • Pension scheme.

  • Excellent relocation package.

  • Annual Reward & Recognition Ceremony.

  • Professional development opportunities.

Why Belfast?

Belfast is a vibrant, multicultural and exciting place to live. As the capital of Northern Ireland, it is home to over 300,000 people and boasts a wide variety of exciting attractions, including Titanic Belfast, Game of Thrones tours, and a vibrant night life with regular music, art, social events, sport and much more. Right on the door step you’ll find outstanding mountains, countryside and spectacular coastlines.

Finding accommodation is simple with the support of our dedicated Relocation Officer. Accommodation, transport and the general cost of living are all very reasonable in Belfast.

Liene Maļika, Multilingual Recruiter - Your e-Frontiers consultant for this job

Liene is a Multilingual Recruiter at e-Frontiers. Coming from a multicultural background she has developed a passion for different languages and cultures. She is responsible for delivering a full cycle of recruitment and works closely with a range of BPO companies in Ireland, Germany and the UK. She is dedicated for whatever she lays her hands on. At the moment she is covering Customer Service, Technical Support, Business Development roles. Liene has a Master Degree in Personnel Management/ HR Administration from Riga International School of Economics and a BA. She is a team worker and always believed in her ideals. Liene always says that believing in yourself is the first secret to success.

Specialises in: Customer Service, Technical Support, Business Development