IT Vendor Administrator


IT Vendor Administrator

  1. role will form an integral part of the IT team and will support both driving vendor service excellence and the smooth delivery of IT services to our stakeholders. The role will provide additional capacity within the team for managing operational relationships and performance of our external vendors whilst managing expectations of key internal stakeholders to deliver results in line with business goals.


• Support the management of vendors in line with the IT Supplier Management Policy to ensure all stages of the vendor lifecycle are actively integrated.

• Support the outsourcing due diligence process by actively engaging with new IT vendors during the on boarding stage.

• Work with the business areas to partner on ensuring new and existing suppliers are appropriately assessed and monitored for IT standards.

• Gather required evidence of vendor IT controls.

• Provide initial assessment on the quality of vendor responses to due diligence requests.

• Support the compilation of SLA and meeting documentation for the purposes on ongoing IT vendor performance management.

• Any other ad hoc duties when required.


• Excellent communication skills - able to communicate effectively with colleagues at all levels

• Previous experience liaising with and managing external vendors

• Exposure to ISO27001 framework and assessment

• Understanding of Vendor Management and Governance best practice

• Strong, proven negotiation skills and ability to influence others particularly when working with external vendors

• Continually seeking to improve work processes in line with best practice

• Ability to prioritise tasks, meet deadlines and deal with changing priorities

• Well organised and self-motivated

• Excellent attention to detail

• Ambition to exceed expectations

• Desirable but not essential for the role: Experience of working in the insurance sector, preferably in a cross-border business environment, Experience in working in a multilingual, multicultural environment, Experience working in a regulatory environment. Experience working with or acting as an IT auditor


John Ryan, Senior Recruitment Consultant - Your e-Frontiers consultant for this job

John is one of our recruitment consultants on the Technical Infrastructure Division of e-Frontiers and has been with the company since June 2012. John brings over 12 years recruitment experience to the e-Frontiers team having previously worked for one of Ireland’s biggest recruitment companies. He has worked with many of the Ireland’s leading IT companies and has experience of sourcing technical candidates across all levels. He has also gained valuable on-site client recruitment experience from various recruitment projects. John studied Business Studies in Dublin Business School. He prides himself on his professional and logical approach to recruitment.

Specialises in: Senior Windows Engineers, System Support, Linux Administrators, Unix Administrators, Security Consultants, Virtualisation Specialists, Unix Specialists, Infrastructure Consultants, Cloud Automation Specialists, Office 365 Specialists, Windows Engineers