- Job Ref: 6146
- Location: Dublin, Ireland
- Type: Permanent
OverviewIT Manager Reporting to the Principal, we are now seeking to recruit an experienced IT Manager. You will be supporting the provision of education services to thousands of students in Ireland and beyond, by ensuring the stability of existing technologies and identifying opportunities for the adoption of new technologies and ways of working. You will be responsible for equipping our employees with the technology and required data in a secure environment that enable them support the delivery of the curriculum through increasingly digital means. Key Responsibilities ? Responsible for IT Planning, Management & Reporting ? Ensuring a stable and secure IT operations environment ? Manage the third-party relationships with outsourced service providers supported by appropriate Service Level Agreements. ? Responsible for IT Software License Management ? In collaboration with department heads, identify and deliver new IT solutions and products to facilitate growth and expansion of service to students, faculty and staff. ? Manage the delivery of a data platform and analysis capability to enable the development of Management Dashboards and Reporting. ? Manage IT projects, on time and within budget ? Manage compliance of all IT, products and services with Data Protection and other relevant regulatory and legal constraints. ? Prepare, maintain and keep updated IT procedures and documentation related to our processes and platforms operations ? Ensure compliance of all IT products and services with GDPR, Data Protection and other relevant regulatory and legal constraints The Person ? Strong and demonstrable team management and development experience Proven ability to map out the strategic direction for a team along with the ability to deliver on it in a way that strengthens the team and their capabilities Excellent oral, written and interpersonal skills with the ability to communicate technical issues in a clear and concise manner to stakeholders at all levels across the organisation. ? Excellent and demonstrable leadership, management, and communication skills, ? Extremely customer-service oriented with excellent problem-solving skills, ? Proven ability to manage complex tasks, ? Strong analytical skills ? Demonstrated ability to prioritise appropriately in real-time, ability to function in a busy operational environment while also driving strategic change across the business. ? Bachelor’s Degree in Computer Science, Information Systems, Engineering, Business or technical discipline Minimum of 5 years’ working experience as IT Systems Administrator or related Technical field.
The ideal candidate will have experience in tackling various hardware and software problems. They should be comfortable providing technology solutions to employees and working closely with third party software companies to adopt new technologies and efficiently use existing ones. Experience in the following technologies would be beneficial as they form the core of our technical platform; Windows Server Management (physical & virtual), VMware, Office 365, MS Teams, Azure, Azure AD, Classroom AV Equipment, Panopto streaming, Helpdesk software, User on boarding and management, Moodle LMS, Cisco network edge and wi-fi.