IT Helpdesk Administrator


My Client is one of the largest Irish legal company, looking to extend their IT Team for IT Helpdesk Administrator. This permanent role is based in Dublin City Centre.



  • Minimum Cert/Diploma qualified in a relevant I.T. or similar discipline.
  • 2-3 years’ relevant experience of I.T. support with strong knowledge of modern PC/Server Hardware and Software.
  • Experience supporting office I.T. environments would be an advantage.


Responsibilities of Position:

  • Active Directory 2008/2012 Administration.
  • Experience working within a Helpdesk environment and used a Helpdesk software solution an advantage
  • Business Systems Support.
  • Anti-Virus administration and management.
  • Basic Network Troubleshooting.
  • Desktop support for Windows 7, MS Office 2010/2016 and Office 365.
  • Provide both phone system and printer support.
  • Provide I.T. software/hardware troubleshooting and day-to-day support for the office I.T. environment
  • Perform I.T. equipment and software installations and upgrades.
  • Maintain accurate and up-to-date I.T. maintenance documentation/procedures.
  • Other responsibilities may be assigned from time to time as needed, based on the evolution of the company and the requirements of the department/position.



  • Proactively stay abreast of current I.T. trends.
  • Systematic troubleshooting skills.
  • Good organisation skills (time management, prioritisation, planning).
  • Have excellent oral and written communication skills
  • Able to work well in a team environment.
  • Flexible working hours where required


Unfortunately, we can’t offer sponsorship for this role so you must have valid Visa to work in Ireland

John Ryan, Senior Recruitment Consultant - Your e-Frontiers consultant for this job

John is one of our recruitment consultants on the Technical Infrastructure Division of e-Frontiers and has been with the company since June 2012. John brings over 12 years recruitment experience to the e-Frontiers team having previously worked for one of Ireland’s biggest recruitment companies. He has worked with many of the Ireland’s leading IT companies and has experience of sourcing technical candidates across all levels. He has also gained valuable on-site client recruitment experience from various recruitment projects. John studied Business Studies in Dublin Business School. He prides himself on his professional and logical approach to recruitment.

Specialises in: Senior Windows Engineers, System Support, Linux Administrators, Unix Administrators, Security Consultants, Virtualisation Specialists, Unix Specialists, Infrastructure Consultants, Cloud Automation Specialists, Office 365 Specialists, Windows Engineers