Insurance Services Analyst with German


Insurance Services Analyst with German


Role: Insurance Services Analyst

Location: Dublin City Centre, Ireland

Type of Employment: Full-time

Industry: Insurance


Client’s Description

Our client is a large insurance company working across several countries in Europe. The company is looking to incorporate an Insurance Services Analyst to support operations in the German/Austrian team.

Job Description

The Job:

The aim of role is to provide support to Insurance Services Manager for operations in German and Austria markets, acting as main contact person and decision maker for any operational tasks, this will include:

  • Assisting in the monitoring of Third Party Administrators in the country (preparing documentation, attending meetings).
  • Handling queries from outsourced providers and escalating when necessary.
  • Consolidating customer service management information and producing reports and recommendations.
  • Monitoring and reporting customer service performance to ensure contractual standards and customer’s expectations are met – analysing data and preparing presentations.
  • Reviewing processes and performing controls to ensure all operations are in line with legal, compliance and company’s requirements.
  • Participating in projects to launch new products & process changes.
  • Assisting Insurance Services Manager with business analysis and project administration, as required.


The Fit:

Ideal candidate will be customer service focused, have a can-do attitude and high attention to details. Successful person will have good planning and organisation skills, be analytical and have demonstrated problem solving skills. Strong communication and presentation skills are required.


The Experience:

We’re looking for an individual with 3+ years’ experience in regulated insurance or financial services industry, with previous experience with Management Information analysis and reporting. Candidate will be proficient in MS Office Suite and have previous experience working in projects and with operational control processes.


Fluency in German, both written and spoken is required, additional working experience in the Austrian insurance or financial services industry will be a plus.

Successful candidate will be able and willing to travel within Europe.


The Salary:

Competitive Salary + Benefits



Our client is based in South Dublin City Centre.


The Start:

You can start immediately once you go through the application procedure.


Thank you:

Thank you for your time considering this application. Hope you have already assessed your experience and sent through your CV! I look forward to speaking with you.






Claudia Venturino, Recruitment Consultant - Your e-Frontiers consultant for this job

Claudia is a native of Montevideo, Uruguay; she is fluent in Spanish and English and has recently being studying French. She graduated from Universidad Católica del Uruguay with a Degree in Social Communication with specialisation in Organisational Communication, and is currently studying for a Masters in Business Administration in Universidad de la Empresa, in Montevideo via distance learning. Claudia has a variety of experience in Marketing and Customer Service roles in different industries including financial, logistics and telecommunications, and she has spent some time as an assistant professor of Contemporary Communication Trends in Universidad Católica del Uruguay. In e-Frontiers, Claudia works roles within the Customer Life-Cycle, specialising in marketing oriented roles.

Specialises in: Sales, Marketing, Administration, Finance