ICT Manager

  • Job Ref: 3544
  • Location: Dublin, Ireland
  • Type: Permanent


Purpose of the role:

The role of ICT Manager is located on site with one of our clients.

The purpose of the role is to provide ICT infrastructure and applications management.


Role and responsibilities :

The responsibilities of the ICT Manager will include the following:


• ICT Strategic Planning and Implementation for the Client

• Maintaining high ICT service levels of both ICT suppliers, services and systems to the

Client ’s staff and business owners;

• Planning and integrating a wide variety of new systems development projects for the

Client e.g. SharePoint, CRM and BI;

• Promoting ICT as an enabler of productivity and business process improvements;

• Advice and support to key stakeholders and business owners throughout the Clients


• Management and development and testing of ICT Security;

• ICT resource planning, cost management and budgeting;

• Disaster Recovery and Business Continuity planning and testing of ICT systems;

• Liaising with 3rd parties and developing system interfaces with public sector bodies;

• Actively identify and exploit shared service opportunities with public sector bodies

and new initiatives in line with the OGCIO;

• ICT infrastructure planning, consolidation, rationalisation;

• Data Centre and Supplier consolidation;

• Contribute to co-ordinating the PMO (Project Management office) to help deliver internal

and externally facing ICT centric projects;

• Project Manage select projects as part of the PMO

• Develop and promote robust project management and system development

methodologies for the Client ’s ICT projects;

• Maintain compliance of ICT systems for regulatory purposes, including data protection;

• Document and monitor adherence to ICT Policies and Procedures;

• Maintain the ICT Risk and Asset Registers;

• Defining ICT policies and procedures;

• Software and OS licence management;

• Capacity and Availability Management;

• Contract and Operations Management of end to end ICT Service Providers including

onsite staff for corporate wide internal ICT;

• Migration to cloud environments, and management of cloud environments.





Essential Skills:

Desirable Attributes of ICT Manager will include the following:


A record of achievement in their career to date, demonstrating management skills

including the ability to provide leadership and direction in a complex ICT organisation.

• Ability to network with peers and vendors and develop relationships;

• Ability to lead teams, develop team skills, and influence organisational change;

• Customer service orientation in relation to Service Management e.g. ITIL;

• Excellent communications skills, proven record in successful proposals for business

improvements and experience of resulting change management;

• Excellent knowledge of recent technology developments and roadmaps;

• Prince2 or other project management experience and accreditation.


Education and experience:


Experience of managing competing demands of stakeholders and customers.

• Experience and knowledge of key technologies in use in the Clients business including

Amazon Web Services, Azure, Cloud Security, MS OS, MS Server, MS SQL, SharePoint, MS

Dynamics iOS, Android, Citrix, Cisco, LAN/WAN management, SAN storage, VMWare

management, virtualisation, cloud hosting and management, website development;

• Architecture experience - particularly in designing and developing applications in the


• Operational experience of managing applications in the cloud


John Ryan, Senior Recruitment Consultant - Your e-Frontiers consultant for this job

John is one of our recruitment consultants on the Technical Infrastructure Division of e-Frontiers and has been with the company since June 2012. John brings over 12 years recruitment experience to the e-Frontiers team having previously worked for one of Ireland’s biggest recruitment companies. He has worked with many of the Ireland’s leading IT companies and has experience of sourcing technical candidates across all levels. He has also gained valuable on-site client recruitment experience from various recruitment projects. John studied Business Studies in Dublin Business School. He prides himself on his professional and logical approach to recruitment.

Specialises in: Senior Windows Engineers, System Support, Linux Administrators, Unix Administrators, Security Consultants, Virtualisation Specialists, Unix Specialists, Infrastructure Consultants, Cloud Automation Specialists, Office 365 Specialists, Windows Engineers