German Finance App Tech Support
- Job Ref: 2166
- Location: Cork, Ireland
- Type: Permanent
Our client is an international operator of high quality customer service and technical support various, well-known multinational companies. The employees' well-being is seen as core to business and key to an excellent customer service.
Do you have a drive to deliver extraordinary experiences to customers, an interest in solving technical and finance app related problems? You also want to work in a growing multinational environment and be part of a new built Start-Up Team with many opportunities to grow? Then this is the right opportunity and not only a job for you.
As part of your duties, you would be running code analysis to ensure and improve a smooth running of the finance app. But you would also be liaising with non-technical customers, guiding them through the product, demonstrating them how they get the most out of it and improving mistakes discovered through the code analysis.
• Provide friendly and efficient service to the customers.
• Troubleshoot technical queries and on-board new clients
• Prepare creative and accurate messages or send prepared responses to customer emails.
• Spread the passion for the FinTech start-up and create beautiful customer experiences
• Fluent German & English (written & spoken)
• Technical/ financial interest
• Passion to discover new things
• Able to provide simple solutions using available resources
• Flexibility and youthful curiosity
• Personality attributes: patient, active and adventurous, natural communicator, friendly and outgoing.
Salary and Benefits:
28.000 Euro (gross) per year + excellent benefits
One month paid training is provided.
First two weeks of accommodation are provided for candidates coming from abroad.
If you are motivated, looking for a new job in the