German e-Payment Experience Specialist

Overview

Our client is an international operator of high quality customer service and technical support various, well-known multinational companies. The employees' well-being is seen as core to business and key to an excellent customer service.

We have great opportunities for German e-Payment Experience Specialists for a young, Irish co-founded payment solution provider based with our client in Cork. 

If you have a drive to deliver extraordinary experiences to customers, an interest in solving technical problems or payment related problems, dealing with different nationalities and you love an exciting START-UP ENVIRONMENT– this job is exactly for you! 

Responsibilities

• Provide friendly and efficient service to the customers. 
• Deal with queries appropriately. 
• Prepare creative and accurate messages or send prepared responses to customer emails. 
• Find information and troubleshoot problems using provided resources. 
• Respond professionally to customer's phone calls with a friendly manner. 

Requirements: 

• Fluent German & English (written & spoken) 
• Technical/ financial interest 
• Creativity 
• Passion to discover new things 
• Able to provide simple solutions using available resources 
• Flexibility and youthful curiosity 
• Energy 
• Personality attributes: patient, active and adventurous, natural communicator, friendly and outgoing. 

Salary and Benefits:

23.100 Euro (gross) per year + excellent benefits

One month paid training is provided.

First two weeks of accommodation are provided for candidates coming from abroad.

If you are motivated, looking for a new challenge in the payment technology area and have a passion for helping people please click to apply.

Corneel Bombeke, Multilingual Recruitment Consultant - Your e-Frontiers consultant for this job

Corneel is a native of Belgium, hailing from the city of Antwerp, a city in the Dutch speaking region of the country. He has completed a Bachelors of Social and Cultural Work in 2014 at Karel de Grote Hogeschool, Antwerp. In addition to being a native Dutch speaker, Corneel is also fluent in English as well as in Spanish after taking part in an Erasmus programme in Salamanca, Spain and living in Bolivia for a time. He has extensive experience in customer service from his time working in the hospitality industry before joining the multilingual team of e-­Frontiers. Here, he sources candidates for roles for Customer Service and Technical Support, covering a range of modern European languages.

Specialises in: Customer Service, Technical Support