French Payment Experience Specialist
- Job Ref: 1836
- Location: Cork, Ireland
- Type: Permanent
Overview
Our client is an international operator of high quality customer service and technical support various, well-known multinational companies. The employees' well-being is seen as core to business and key to an excellent customer service.
We have great opportunities for French Customer Payment Specialists for a young, Irish co-founded payment solution provider based with our client in Cork.
If you have a drive to deliver extraordinary experiences to customers, an interest in solving technical problems or payment related problems, dealing with different nationalities and you love an exciting START-UP ENVIRONMENT– this job is exactly for you!
Responsibilities:
• Provide friendly and efficient service to the customers.
• Deal with queries appropriately.
• Prepare creative and accurate messages or send prepared responses to customer emails.
• Find information and troubleshoot problems using provided resources.
• Respond professionally to customer's phone calls with a friendly manner.
Requirements:
• Fluent in French & English (written & spoken)
• Technical/ financial interest
• Creativity
• Passion to discover new things
• Able to provide simple solutions using available resources
• Flexibility and youthful curiosity
• Energy
• Personality attributes: patient, active and adventurous, natural communicator, friendly and outgoing.
Salary and Benefits:
23.100 Euro (gross) per year + excellent benefits
One month paid training is provided.
First two weeks of accommodation are provided for candidates coming from abroad.
If you are motivated, looking for a new challenge in the payment technologies area and have a passion for helping people please click to apply.
Corneel Bombeke, Multilingual Recruitment Consultant - Your e-Frontiers consultant for this job
Corneel is a native of Belgium, hailing from the city of Antwerp, a city in the Dutch speaking region of the country. He has completed a Bachelors of Social and Cultural Work in 2014 at Karel de Grote Hogeschool, Antwerp. In addition to being a native Dutch speaker, Corneel is also fluent in English as well as in Spanish after taking part in an Erasmus programme in Salamanca, Spain and living in Bolivia for a time. He has extensive experience in customer service from his time working in the hospitality industry before joining the multilingual team of e-Frontiers. Here, he sources candidates for roles for Customer Service and Technical Support, covering a range of modern European languages.
Specialises in: Customer Service, Technical Support
corneel.bombeke@e-frontiers.ie
+32 493 82 47 46