French Payment Experience Specialist
- Job Ref: 1836
- Location: Cork, Ireland
- Type: Permanent
Overview
Our client is an international operator of high quality customer service and technical support various, well-known multinational companies. The employees' well-being is seen as core to business and key to an excellent customer service.
We have great opportunities for French Customer Payment Specialists for a young, Irish co-founded payment solution provider based with our client in Cork.
If you have a drive to deliver extraordinary experiences to customers, an interest in solving technical problems or payment related problems, dealing with different nationalities and you love an exciting START-UP ENVIRONMENT– this job is exactly for you!
Responsibilities:
• Provide friendly and efficient service to the customers.
• Deal with queries appropriately.
• Prepare creative and accurate messages or send prepared responses to customer emails.
• Find information and troubleshoot problems using provided resources.
• Respond professionally to customer's phone calls with a friendly manner.
Requirements:
• Fluent in French & English (written & spoken)
• Technical/ financial interest
• Creativity
• Passion to discover new things
• Able to provide simple solutions using available resources
• Flexibility and youthful curiosity
• Energy
• Personality attributes: patient, active and adventurous, natural communicator, friendly and outgoing.
Salary and Benefits:
23.100 Euro (gross) per year + excellent benefits
One month paid training is provided.
First two weeks of accommodation are provided for candidates coming from abroad.
If you are motivated, looking for a new challenge in the payment technologies area and have a passion for helping people please click to apply.