Dutch Client Experience Specialist for Medical Manufacturing Company

Overview

 

Our client is big international, high quality medical device manufacturer with several offices across the United States and Europe. High quality manufacturing, employee's happiness and an excellent client relationship management are core to business.

We now have great opportunities for Dutch Client Experience Specialists for their Irish head quarter based in Limerick

We are looking for people with a passion for helping others as well as with a keen interest in the medical area.

Your responsibilities would include order management and client contact with hospitals and private practices.


Responsibilities

  • Receive customer orders and process through the company’s order entry system.
  • Enter and close out queries using the company’s query management system.
  • Input customer prices on the company’s order entry system and provide pricing information to customers/reps as required.
  • Provide cross functional country support when needed.
  • Process information and deal with follow-up queries on returns and complaints.
  • Communicate emergency orders/requests to various manufacturing plants using standard procedures

 

 Requirements: 

  • Fluent in Dutch and English (written and spoken)
  • Excellent telephone and interpersonal skills with strong organisational abilities.
  • Excellent computer and administrative skills and attention to detail.
  • Ability to work under pressure and to tight dead-lines.
  • Positive attitude and proven problem-solving skills.

 

Salary and Benefits:

24.500 Euro (gross) per year + excellent benefits

One month paid training is provided.

If you are motivated, looking for a new challenge as Dutch Client Experience Specialist in the medical manufacturing area and have a passion for helping people please click to apply.

Corneel Bombeke, Multilingual Recruitment Consultant - Your e-Frontiers consultant for this job

Corneel is a native of Belgium, hailing from the city of Antwerp, a city in the Dutch speaking region of the country. He has completed a Bachelors of Social and Cultural Work in 2014 at Karel de Grote Hogeschool, Antwerp. In addition to being a native Dutch speaker, Corneel is also fluent in English as well as in Spanish after taking part in an Erasmus programme in Salamanca, Spain and living in Bolivia for a time. He has extensive experience in customer service from his time working in the hospitality industry before joining the multilingual team of e-­Frontiers. Here, he sources candidates for roles for Customer Service and Technical Support, covering a range of modern European languages.

Specialises in: Customer Service, Technical Support