Desktop Support Role

  • Job Ref: 3253
  • Location: Madrid, Spain
  • Type: Permanent


Would you like to join an international company who recently opened a digital hub in Madrid?

We are looking for the best Desktop Support in Madrid, if you are motivated, enjoy a challenge and meet these requirements...we are looking for you!

- Responsible for the ongoing maintenance and future planning needs of the company’s desktop environment
- Monitor the performance of the company’s desktop infrastructure and make suggestions for improving efficiency.
- Evaluate applications and software patches for desktop applications to see if they will solve desktop issues


- 3+ years hand on desktop support experience in a busy IT environment
- Experience in remote PC fault diagnosis/troubleshooting
- Strong troubleshooting skills with PC hardware
- Knowledge of Active Directory, Microsoft Exchange, Windows XP/Vista/7/8/2008/10, Office 2003-2013, O365, Citrix, Terminal Server, Backups, Printing, Symantec Antivirus & Encryption, VPN
- Excellent communication and documentation skills are essential
- Good team player

The Job will also require some travel where you will be expected to go to some of our bases and help on installations/Upgrade/Troubleshooting of IT equipment. You will get full training on this with the existing base setup team.

Teresa Quintana, Senior IT Recruitment Consultant - Your e-Frontiers consultant for this job

Teresa is a Senior Technical Recruiter for e-Frontiers based in Madrid having had previous HR experience in Germany where she lived for 3 years, working closely with international candidates. Teresa holds a Degree in Psychology and post graduate education in Human Resources and Recruitment. She speaks English, German and Spanish and has a track record of hiring software engineers and various technical resources for a range of clients, from start-up companies to large multinationals across multiple industries. Part of Teresa’s success is her ability in comprehending client and candidate needs and providing successful results for both parties.

Specialises in: Javascript, .NET, PHP, RoR, PMP