Desktop Support Role

  • Job Ref: 3253
  • Location: Madrid, Spain
  • Type: Permanent

Overview

Would you like to join an international company who recently opened a digital hub in Madrid?

We are looking for the best Desktop Support in Madrid, if you are motivated, enjoy a challenge and meet these requirements...we are looking for you!

- Responsible for the ongoing maintenance and future planning needs of the company’s desktop environment
- Monitor the performance of the company’s desktop infrastructure and make suggestions for improving efficiency.
- Evaluate applications and software patches for desktop applications to see if they will solve desktop issues

Requirements

- 3+ years hand on desktop support experience in a busy IT environment
- Experience in remote PC fault diagnosis/troubleshooting
- Strong troubleshooting skills with PC hardware
- Knowledge of Active Directory, Microsoft Exchange, Windows XP/Vista/7/8/2008/10, Office 2003-2013, O365, Citrix, Terminal Server, Backups, Printing, Symantec Antivirus & Encryption, VPN
- Excellent communication and documentation skills are essential
- Good team player

The Job will also require some travel where you will be expected to go to some of our bases and help on installations/Upgrade/Troubleshooting of IT equipment. You will get full training on this with the existing base setup team.

Teresa Quintana, Technical Recruitment Consultant - Your e-Frontiers consultant for this job

Teresa joined e-Frontiers Spain as a Technical Recruitment Consultant. Based in Madrid office she sources candidates across several software technologies (Backend, Frontend, QA, Systems Engineers) for the Spanish and Irish market. She has previous HR experience in Germany where she lived for 3 years, working closly with international candidates. Teresa holds a Degree in Psychology and post graduate education in Human Resources and Recruitment. She speaks English, German and Spanish. Part of her success is her ability for comprehending client and candidate needs and providing successful solutions for both parties.

Specialises in: QA, Testing, Test Automation, Frontend, HTML, Javascript, Java, .NET, Systems Engineers, Cloud Automation Specialists