Customer Support Role (English Speaking)

Overview

Customer Support Role

Location: Dublin North

Job type: 6 months contract (extension possibility)

 

Responsibilities:

  • Provide friendly and efficient service to the customers
  • Tracking and taking ownership of outstanding queries and ensuring follow through in all cases
  • Working with internal systems to identify and correct errors
  • Proven resolution, logical troubleshooting
  • Providing timely and relevant response to queries

Requirements:

  • Excellent communications skills, both verbal and written
  • Magnificent listening skills and great attention to detail
  • High level awareness of technical systems, advanced in Microsoft Office
  • Be a self-starter with problem-solving skills
  • Strong team spirit with a flexible and positive attitude to work effectively in an ever-changing environment
  • Strong time management skills and motivation to exceed expectations
  • High professional ethics

English speaking | Customer Support | Administration | Problem Solving | Customer Satisfaction | Airport area |

Liene Maļika, Accounting and Finance Recruiter - Your e-Frontiers consultant for this job

Liene is a Senior Recruitment Consultant for e-Frontiers Business. Her main responsibility is to find talented people seeking work in Accounting and Finance and skilfully connect them with a range of industries including IT, manufacturing, retail and Financial Services. Examples of roles successfully placed include Financial Accountants, FP&A, Commercial Accountant as well as ERP System consultants. Liene has also successfully helped clients with other related placements within the HR spectrum such as Learning & Development professionals and within the commercial area, having placed a number of Bid Manager roles.

Specialises in: Accounting and Finance, Customer Service, Technical Support, Business Development, Procurement, Learning and Development