Customer Success and Data Migration Manager

Overview

We are looking for an experienced Success and data migration project manager to join our client in the UK.  

What will you be doing: 

  • On-boarding new clients and being their point of contact 
  • Planning, managing and implementing clients goals and help them meet the company goals
  • Working closely with the support team in order to provide client satisfaction 
  • Managing the data migration process and ensuring a smooth transition ahead of go-live 
  • Working with large data 
  • Assisting the clients with any queries over phone/email and onsite training visits 
Who we're looking for:
  • Excellent project management experience 
  • Ability to work with complex information and working with large data sets 
  • Excellent communication skills, written and spoken 
  • Strong relationship building experience, stakeholder management and track record of delivering goals 
  • Passionate about design, project management and processes and systems 
  • Advanced Excl knowledge 
  • Problem-solver, quick thinker and multitasking skills 
  • Process driven and ability to improve current processes 

Jehona Jashari, Recruitment Consultant - Your e-Frontiers consultant for this job

Jehona is a Recruitment Consultant for e-Frontiers Business. She focuses on mid-senior level roles, recruiting for IT companies across Ireland, UK and US with a focus and specialisation within Customer Success, Support, Marketing, Technical Support and HR roles. Jehona has strong language and communication skills, bilingual Albanian and Norwegian, fluent English, German and business proficiency in Swedish and Danish and always goes an extra mile for both clients and candidates. Jehona is an active Olympic Handball player for Dublin International Handball Club playing in the Senior Women League, also managing the Irish U21 Men’s National team.

Specialises in: Customer Success Manager, Marketing, Customer Service