Customer Services CCS Administrator (Italian)

Overview

Customer Services CCS Administrator (Italian, Portuguese, Spanish)

Our Client, a global insurance provider based in North West of Dublin City, in County Meath, is looking for a Customer Services Administrator to join their organisation.

This is a permanent position fluent Italian and insurance experience is essential for the role.

The Role:

As a Customer Services Administrator, you will be responsible for managing the daily tasks associated with Operations for the Wealth Protection and Affluent Business lines.

Other Responsibilities:

• Insurance / investment policy administration
• Communicating with Partners, Policy Holders & related parties ensuring the Service Level Agreements (SLA)
• Ensuring that all AML and Regulatory requirements are met according to the CBoI
• Complaints management
• Develop and maintain relationships with internal and external stakeholders

Skills & Experience Required:

• Fluency in Italian is a must
• Minimum of 2 years’ experience in a similar role within Financial Services.
• Proven experience in client support.
• Ability to work under pressure and to meet tight deadlines
• Relevant third level qualification desirable.
• Excellent verbal and written communication skills

This job would be great for those looking to cut their commute - beat the Dublin City morning rush by completely avoiding it. Ideal for anyone living in Meath, Louth, North County Dublin, or North Dublin City.