Customer Services CCS Administrator (Italian)


Customer Services CCS Administrator (Italian, Portuguese, Spanish)

Our Client, a global insurance provider based in North West of Dublin City, in County Meath, is looking for a Customer Services Administrator to join their organisation.

This is a permanent position fluent Italian and insurance experience is essential for the role.

The Role:

As a Customer Services Administrator, you will be responsible for managing the daily tasks associated with Operations for the Wealth Protection and Affluent Business lines.

Other Responsibilities:

  • Insurance / investment policy administration
  • Communicating with Partners, Policy Holders & related parties ensuring the Service Level Agreements (SLA)
  • Ensuring that all AML and Regulatory requirements are met according to the CBoI
  • Complaints management
  • Develop and maintain relationships with internal and external stakeholders



Skills & Experience Required:

  • Fluency in Italian is a must
  • Minimum of 2 years’ experience in a similar role within Financial Services.
  • Proven experience in client support.
  • Ability to work under pressure and to meet tight deadlines
  • Relevant third level qualification desirable.
  • Excellent verbal and written communication skills


This job would be great for those looking to cut their commute - beat the Dublin City morning rush by completely avoiding it. Ideal for anyone living in Meath, Louth, North County Dublin, or North Dublin City.