Customer Service Role (German Language)

Overview

 

We are looking for a Customer Service Agent to join a brand new team supporting members of a global e-commerce platform.

You will be asked to offer customers the help that you would like to receive, and then channel that into clear, helpful, warm and personable phone calls and emails.

If you would like to be a part of a brand new team, interacting with an amazing community of customers on a daily basis, this role is for you!

Requirements:

  • Fluent in German and English
  • Excellent communication skills on the phone and email
  • Positive and "let's do this" attitude
  • High comfort level with information technology and internet-related issues
  • Interest in Art and creativity is an advantage
  • Willingness to work flexible shift patterns

Salary and Benefits:

  • €25.000 (gross) per year + excellent benefits + Sign on bonus of €500
  • First two weeks of accommodation are provided for candidates coming from abroad.

If you are motivated, looking for a new challenge in the support area and have a passion for helping people please click to apply.

Jehona Jashari, Multilingual Resourcer/Recruiter - Your e-Frontiers consultant for this job

Jehona is a native Albanian from Kosovo and grew up in Norway. Jehona is a member of the business team and recruits for multilingual roles in customer service and technical support. She spent fours years in the UK where she gained a LLB Law Degree from Winchester University. Jehona Is bilingual and speaks fluent Albanian, Norwegian, English, German and has great understanding and communication skills in Swedish and Danish.

Specialises in: Customer Service, Technical Support, Marketing, Legal Research