Customer Service Role (German Language)

Overview

 

We are looking for a Customer Service Agent to join a brand new team supporting members of a global e-commerce platform.

You will be asked to offer customers the help that you would like to receive, and then channel that into clear, helpful, warm and personable phone calls and emails.

If you would like to be a part of a brand new team, interacting with an amazing community of customers on a daily basis, this role is for you!

Requirements:

  • Fluent in German and English
  • Excellent communication skills on the phone and email
  • Positive and "let's do this" attitude
  • High comfort level with information technology and internet-related issues
  • Interest in Art and creativity is an advantage
  • Willingness to work flexible shift patterns

Salary and Benefits:

  • €25.000 (gross) per year + excellent benefits + Sign on bonus of €500
  • First two weeks of accommodation are provided for candidates coming from abroad.

If you are motivated, looking for a new challenge in the support area and have a passion for helping people please click to apply.

Jehona Jashari, Recruitment Consultant - Your e-Frontiers consultant for this job

Jehona is a Recruitment Consultant for e-Frontiers Business. She focuses on mid-senior level roles, recruiting for IT companies across Ireland, UK, USA and Australia, with a focus on Sales, Marketing, Compliance Analyst, Technical Support, Customer Support, Customer Success roles. She spent four years in the UK, where she gained a LLB Law degree and has strong language and communication skills, bilingual Albanian and Norwegian, fluent English, German and business proficiency in Swedish and Danish. Jehona is an active Olympic Handball player for Dublin International Handball Club playing in the Senior Women League, also managing the Irish U21 Men’s National team.

Specialises in: SAAS, Customer Support, Customer Success, Marketing