Configuration Management Analyst

  • Job Ref: 5049
  • Location: Dublin, Ireland
  • Type: Permanent

Overview

We are looking for a Configuration Management Analyst for my client, the largest financial institution in Dublin.

As a Configuration Management Analyst you will ensure the effective provisioning of IT environments, users and services, adhere to change procedures and ensure up to date configuration records are maintained in the Configuration Management Database (CMDB). 

Your main responsibilities will be:

  • Work with project stakeholders and service transition analysts in the application of controlled change to the IT environment in order to ensure continued effective operation of applications and systems.

  • Review logs and alerts to monitor system performance and capacity and take action as appropriate in line with defined performance targets so that customers expectations can be managed and the on-going health of technical environments is maintained.

  • Support the delivery of projects, including delivering any development and integration work that is required in order to achieve successful deployment and implementation of the technical elements of projects.

  • Plan and implement requests for change, identifying the detailed technical steps and actions required, and then carry these out in an accurate and timely fashion in order to manage customer expectations and ensure effective delivery.

  • On occasion, take on the role of Senior Configuration Management Analyst on projects of an appropriate scale and complexity in order to meet business project demand.

  • Record own changes in the Configuration Management Database (CMDB) and participate in the Change Management process, to contribute to the change being handled seamlessly and not impacting Central Bank operations.

  • Identify opportunities for continuous improvement at both delivery and project level, feeding these into the appropriate processes and actioning improvements where possible, so that future.

And is required and very important that you have:

  • Information Technology Infrastructure Library (ITIL) Certification.

  • This role requires 4 years’ experience in a similar System Administration role.

  • Appreciation of the importance of stable and continuously improving service to the business operations of the organisation.

  • Highly effective/advanced IT skills.

  • Strong knowledge of infrastructure, systems and software.

  • Effective problem-solving ability.

  • Experience in implementing change in a time critical and highly varied environment.

  • Customer focused with ability to deliver environment to match customer needs Confidence and ability to interact with peers across the organisation.

  • Strong analytical, communication and presentation skills.

  • Ability to contribute to continuous improvement and best practices.

  • Effective communications skills.

  • Highly organised and driven individual who has a proven track record of achieving performance targets.

And is even better if you have the following Technical Skills:

  • MS Release Management, or similar automated release toolset,

  • MS SQL Querying,

  • Strong Scripting Skills, preference on PowerShell,

  • MS Windows 2016,

  • Group Policy Troubleshooting experience

If this is of interest to you do not hesitate to get in touch for more details!

Anca Antonica, Recruitment Consultant - Your e-Frontiers consultant for this job

Anca is a Senior Technical Recruiter and brings value to both candidates and clients in offering end to end services. Anca has a track record of hiring Software Engineers for a range of clients from start-up companies to large multinationals across multiple industries. Anca offers support to her candidates to succeed in their interviewing process and match their skills with her clients' requirements. Anca holds a Degree in Social Work and with her extensive background in customer service, she focuses on providing excellent customer service for clients and candidates.

Specialises in: C#, .NET, SharePoint, CRM, BI, ETL, SSIS, ODI, Tableaux, Power BI, OBIEE