Cloud Technologist - Principal Operations Engineer


Cloud Technologist - Principal Operations Engineer

Location: Dublin

An exciting new opportunity has opened for a Principal Operations Engineer, to be responsible for an Enterprise Cloud Computing (ECC) Cloud Operations DevOps team.


This new team will providing operational thought leadership for all Cloud related system & app stability monitoring, alerting & diagnostic automation across all major ECC products and services. This offers you a superb opportunity to implement major positive change to both ECC and its partners Cloud operations.


The Expertise We’re Looking For


  • You have 8+ years’ of experience in IT Operations: technology stacks, team leadership, working strategy and system implementation
  • You have 5+ years’ hands-on experience with IT Infrastructure operations: support and maintenance of network & data systems in particular
  • 2+ years’ experience of AWS / Azure Cloud implementation
  • Shown expertise with infrastructure related fault-analysis, diagnosis and remedy
  • Confirmed leadership experience – building new teams, establishing an operational framework, agreeing partner SLA’s, and mentoring teams & associates on standard methodologies
  • University / college qualifications preferably in Computer Science, Information Technology, Engineering, Mathematics or equivalent.


The Purpose of Your Role


You will be a member of the Cloud DevOps team under the umbrella of the ECC organization. A key differentiator for this team is that while it may help triage crucial Cloud related incidents, the majority of their energies will be diverted to collaborating with ECC teams, business partners, and vendor solution providers to create innovative operational automation and preventative solutions.

To that end, many of the development tasks faced by this new Cloud team will be intercepting a dynamic and a wide-array of internal & external API’s (AWS, Azure, DataDog, Concourse, etc.) to extract log & operational metrics data, to derive solutions that don’t yet exist, that help automate and improve Cloud system resilience and performance

As the role involves monitoring & diagnosing Cloud operational performance & behaviour, time will be dedicated to advising & guiding Cloud teams on cause-and-effect system analysis, using automated logging & telemetry data.



The Skills You Bring


  • A genuine passion and interest in IT infrastructure and operations, as it continues to rapidly evolve to the Cloud paradigm
  • An interest in solving challenging problems and comfortable guiding junior team members with new techniques along the way
  • The ability to communicate clearly, and comfortable presenting team updates and system status read-outs
  • As a principal role, a passionate interest in the welfare & success of your team: bringing enthusiasm, making fair decisions, and mentoring staff on their respective career paths
  • A good eye for discerning patterns in the data and being able to communicate this
  • Confirmed ability to build automated processes and integrate disparate systems, and in most cases trying something new, never done before

The Value You Deliver

  • Paving the way for Cloud operations within ECC, using a DevOps team model, that focuses more on preemptive solutions and awareness rather than scheduled break-fixes
  • Directing your team while collaborating with product owners & business partners, to build creative operational automation and preventative solutions
  • Bringing a positive uplift in Cloud operational automation and process improvement, and transparency in partner SLA’s and SLI’s
  • Being a key voice in Cloud architecture and business-office decision-making that can help move Cloud operations forward
  • Bringing your infrastructure & real-world Cloud implementation experience to the table, to shape dialog and guide the way forward

John Ryan, Senior Recruitment Consultant - Your e-Frontiers consultant for this job

John is one of our recruitment consultants on the Technical Infrastructure Division of e-Frontiers and has been with the company since June 2012. John brings over 12 years recruitment experience to the e-Frontiers team having previously worked for one of Ireland’s biggest recruitment companies. He has worked with many of the Ireland’s leading IT companies and has experience of sourcing technical candidates across all levels. He has also gained valuable on-site client recruitment experience from various recruitment projects. John studied Business Studies in Dublin Business School. He prides himself on his professional and logical approach to recruitment.

Specialises in: Senior Windows Engineers, System Support, Linux Administrators, Unix Administrators, Security Consultants, Virtualisation Specialists, Unix Specialists, Infrastructure Consultants, Cloud Automation Specialists, Office 365 Specialists, Windows Engineers