Client Connectivity Specialist
- Job Ref: 3448
- Location: Dublin, Ireland
- Type: Permanent
? Provide day-to-day support to clients, sales traders and other colleagues for all FIX connectivity, order routing and OMS queries
? Perform production problem investigation using technical and analytical expertise and knowledge of the system to resolve problems effectively.
? Serve in client facing role for FIX connectivity onboarding and certification at the session and application level.
? Perform system configuration for new connectivity client on boarding. Translate client’s business requirements to the appropriate configuration parameters.
? Perform internal application and OMS testing and trouble-shooting.
? Install and configure the FIX applications and end-to-end testing functionalities and integration test.
? Manage issues, changes, bugs, and enhancement requests for global Client Connectivity team.
? Maintaining UAT OMS and connectivity environments.
? Coordinate long term projects between internal technology groups.
? 2 years experience in a technical support role.
? UNIX command line skills (vi, grep, tail etc.) is a plus
? Logical and analytical approach to problem solving.
? Good communication and task management skills.
? Ability to work under pressure in a delivery driven environment.
? Familiarity with FIX is a plus
? Familiarity with JIRA or other ticketing systems is a plus.
? You will support proprietary software for the best trading and operations team in the industry.
? You will work across a variety of technologies and learn from the best technologists and engineers in their fields.
? You will work on critical production systems from day one.
? You will work in a fast paced meritocracy.
? You will earn a very competitive salary with potential for significant bonuses.
? There are plenty of perks.