Business Intelligence / Business Analyst


The Role

We are looking for a versatile individual with technical experience across all aspects of the system development life cycle and whose primary skillsets/strengths include:


  • Business Analysis
  • Technical Sales Support/Development
  • Project Management
  • Customer focused – Emphasis on the customer maintaining a balance
  • Driven – Ability to work on own initiative
  • Flexible – In attitude and work approach to a new growth area within the company




The position reports to the IT Development Manager, and will work closely between our business development team and our product development team.



Responsibilities: (Business Analyst)


  • Business analysis process modelling;
  • Stakeholder analysis and management;
  • Modelling of business and IT systems;
  • Make business and financial cases;
  • Assist with the management of business change;
  • Assist with technical documentation;
  • Provide assistance and advice to business users in the effective use of applications for reporting.
  • Provide development team with well documented user requirements



Responsibilities: (Technical Sales Support)

  • Support sales of the company's software products, solutions as well as services
  • Manage customer situations and design strategies necessary to maximize customer satisfaction
  • Provides support to front line sales people assisting with presentations, technical support together with customer presentations



Responsibilities: (Project Management)

  • Assist development project managers with implementation planning and rollouts.






  • Should have a minimum of 5-10 years of technology experience with at least 5 years hands-on technical roles in the field.
  • Have worked through the full development life cycle of one or more applications from concept to delivery.
  • Extensive knowledge of web application development, SQL Server development & Report Writing
  • Solid background in Data Base design with strong SQL Server skills (SSIS, SSAS, SSRS)
  • Good working knowledge with modelling tools (e.g. Microsoft Visio) & wireframing tools (e.g. HotGloo)
  • Strong Qualitative, Quantitative Analysis and problem solving skills.
  • Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities;
  • Proven ability to be flexible and work hard, both independently and in a team environment, in a high pressure on-call environment with changing priorities.
  • Willingness to work outside of normal business hours and to travel
  • Excellent English oral and written communication skills.
  • Post secondary degree in computer science or related field or a combination of related experience and education.
  • A results oriented individual who thrives working in a fast paced environment.