Business Analyst - CRM

Overview

RESPONSIBILITIES

  • Capture business requirements for the group of products and tools under CRM solutions across different areas of the organization
  • Carry out market research
  • Translate business requirements using agile artefacts
  • Keep the product backlog prioritized
  • Identify customer journeys and user flows and incorporate them into the analysis and requirements for each deliverable
  • Analyze and manage any day-to-day requirements changes keeping business sponsors and agile delivery teams informed
  • Manage business requirements across multiple agile development teams, keeping a close eye on quality
  • Maintain existing product knowledge base

 

HOW ARE YOU?

  • Experienced in stakeholders management and gathering requirements techniques
  • Experienced in documenting business requirements using Agile artefacts
  • Experience in requirements leadership across more development teams
  • Strong attention to detail
  • Well-versed in Agile, Scrum and competing methodologies – and skilled at knowing when to use which
  • Relevant degree (Math, Finance, Computer Science, Engineering background preferred)
  • Familiar with Atlassian Stack (Jira, Confluence)
  • 3 years of experience in Business Analysis
  • BCS Foundation in Business Analysis Certification or any equivalent certification is a plus

 

BENEFITS

  • Competitive salary and relocation package in Málaga.

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