BMC Remedy -Architect role

  • Job Ref: 3210
  • Location: Dublin, Ireland
  • Type: Contract


We are looking for an experienced BMC Remedy Technical Architect. You will be the expert on the BMC Remedy suit of applications for a global company in the healthcare sector.  

As the BMC Remedy Architect you will be responsible for:

  • Working with the Process Architect (PA) to understand requirements, establish priorities, scalability and project scope, and manage expectations and project delivery.
  • Responsible for taking the business processes and requirements delivered by the PA and design, implement, integrate and support BMC Remedy platform solutions.
  • Liaise with different departments as the technical point of contact and deliver a positive and value-add experience to clients in every interaction.
  • Hands-on approach to building prototypes, enabling the customer to have a visual of the end solution.
  • Troubleshoot technical issues and identify modifications needed in existing applications.
  • Acts as the final escalation point for technical decision-making within a programme.
  • Participation in the maintenance and creation of coding standards/guidelines
  • Lead, educate, mentor and develop internal resources.

To be successful in this role, you will be able to demonstrate the following skills:

  • Extensive knowledge of developing the BMC Remedy platform and enterprise architectures.
  • Strong understanding of the core ITSM applications within BMC Remedy along with enough understanding of the range of offered applications to speak intelligently to their use.
  • Excellent understanding of the ways in which BMC Remedy can be configured and customised and Scripting within the tool.
  • Knowledge of how to assess the performance of a BMC Remedy environment, how to diagnose performance problems, and best practices for improving performance. 
  • Strong communication skills, both written and verbal
  • Ability to translate business requirements into technical formats Awareness of new technology on the market

This is a 12 months contract with possibility of extension. If you are interested or require additional information click the apply button and get in touch. 

Alexandra Pop, Contractor and Customer Success Manager - Your e-Frontiers consultant for this job

Alexandra is our Team lead and customer success manager for the permanent team. With six years of experience in customer service and a BA in Business Management with Project Management, she focuses on helping her team to deliver the best service to our clients and candidates.

Specialises in: Business Analysts, Project Managers, ServiceNow, Product Management, QA, Java, C#, .NET, CEO, BA, Data